If you are asked for the driver and you do not have it, you can try to download the latest driver from the hardware vendor’s website. Note: You may be prompted to provide the path of the driver. Follow the instructions to update the driver. Update Driver to start the Hardware Update Wizard. In the device's Properties dialog box, click the Driver tab, and then click Recommended resolution is updating the driver. If the hardware key does not contain a “FailReasonString” value the message above Typically, the device's hardware key contains a 'FailReasonString' value, and the value string is displays an error message defined by the hardware manufacturer. Was the same error message 'Code 10: Device coud not start.' as Windows Vista?